In order to provide the Services, BigMailer needs to collect the personal data of its users (hereinafter, the "Users").

The present privacy policy implemented by BigMailer is intended to provide Users with summary and global information on the processing of personal data made by BigMailer .

BigMailer gives special importance to the respect of the privacy of Users and the confidentiality of their personal data, and undertakes therefore to treat the data respecting the applicable laws and regulations, in particular Organic Law of Spain 15/1999, of 13 December, Protection of Personal Data and e l   Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and laying repeals Directive 95/46 / EC (General Data Protection Regulation) ("DOUEL" May 4), which will be applicable as of May 25, 2018. (Hereinafter the "RGPD").


Personal data: all personal information is considered to be personal information that is identified or can be identified, either directly or indirectly, by means of an identification number or through one or more specific elements.

Processing of personal data: any operation or set of operations carried out with said data, whatever the method used, and especially the collection, registration, organization, conservation, adaptation or the modification, recovery, consultation, use, communication by transmission, dissemination or any other form of making available, collation or interconnection, as well as its blocking, deletion or destruction.

Cookie: a cookie is information that is deposited on the hard disk of a web surfer by the server of the website he visits. It contains various data: the name of the server that deposited it, an identifier that takes the form of a unique number, and occasionally an expiration date. Sometimes this data is stored on the computer in a simple text file that a server accesses to read and save information.

Responsible for the treatment - RPD

The person responsible for the processing of personal data referred to in this document is the company BigMailer , Registros en la Red, SL with address at Rambla Badal 98, local 6, 08014 of Barcelona.

The BigMailer company has appointed a Data Protection Officer available at the following address:

Data collected

BigMailer collects the data of the Users in order to put at your disposal the services for those who have subscribed to the platform.

The mandatory or optional nature of the data provided (in order to complete the registration of the User and provide BigMailer services ) is indicated by an asterisk at the time of collection.

On the other hand, certain data are automatically collected as a result of the User's actions on the website (see the paragraph on cookies).


The personal data collected by BigMailer under the provision of services are necessary for the execution of contracts entered into with the User, or to allow BigMailer to act in their legitimate interests, respecting the User's rights.

Certain data may also be processed after obtaining the consent of the User.
BigMailer treats the data with the following purposes:

  • commercial and accounting management of ato contr

  • the management of activation and commercial promotion

  • the detection of malicious behavior (fraud, identity theft, spam, etc.)

  • improving the navigation of site users


Recipients of the data

The personal data collected is intended for the commercial and accounting departments of BigMailer . They can be transmitted to the BigMailer subsidiaries , or to the subcontracted companies to which BigMailer can appeal in the context of the provision of its services.

In this context, personal data will not be transmitted to a country that is not a member of the European Union. BigMailer implements guarantees that ensure the protection and security of said data, in accordance with the regulations.

BigMailer does not assign or rent personal data to third parties for marketing purposes without the express consent of BigMailer Users .

In addition to these assumptions, the disclosure of personal data to third parties can only occur in the following cases:

  • with your authorization

  • at the request of the competent authorities, by judicial request or in accordance with a judicial procedure.

Period of conservation of the data

In order to comply with its legal obligations or to have the necessary elements to enforce its rights, BigMailer may archive the data in accordance with the conditions established by the regulations.

Consequently, the personal data collected by BigMailer relating to the identity and contact information of its Users are archived for a maximum period of five years after the termination of the contractual relationship with the Client Users, or as of its collection by the User. responsible for the treatment or the last contact of the potential user in the case of data relating to the latter.

The termination of the contractual relationship is understood as the express termination of the contract by the User or the non-use of BigMailer services for a period of five years.

Rights of Users

In accordance with the regulations, the User has the right of access and rectification of their personal data, which allows them to correct, complete, update or delete inaccurate, incomplete, erroneous, obsolete data or whose collection, use, communication or conservation is prohibited.

The User also has the right to request that the treatment be limited and to object with legitimate reason to the processing of their personal data. The User can also give instructions on the destination of their personal data in case of death.

When applicable, the User may request the portability of their data or, when the treatment is based on the legal consent, withdraw their consent at all times.

The user can exercise their rights by sending an email to the address ng or by postal mail to the following address:

BigMailer, Registros en la Red, SL
Rambla Badal, 98 local 6
08014 Barcelona

These requests are processed within a maximum period of 30 days.

The User may also modify their personal data at any time by logging into the page and clicking on "Edit my profile" or by contacting the customer service department at the address

The user may unsubscribe from the BigMailer newsletter or marketing emails through the subscription cancellation links that appear in each of said emails.

The User may access detailed information on the use of their personal data, in particular as regards the purpose of the processing, the legal grounds that allow BigMailer to process the data, the storage periods, the recipients and, if applicable , the transmission of them to a member country of the European Union, as well as the guarantees applied. For this, the User may send his request by email to the address


The BigMailer website uses cookies that are intended to facilitate navigation on the website, run the service provided by BigMailer , measure the audience of the website or even allow their pages to be shared.

Types of cookies used

The cookies necessary for browsing the website

These cookies are necessary for the operation of the website of , which allow the use of its main functions.

Without these cookies, Users can not use the website normally.

Functional cookies

These cookies allow you to personalize the User's experience.

Analytical cookies

These cookies allow to know the use and performance of the website, as well as to improve its functioning through the analysis of the visits to the information pages, making an individual follow-up of the opening rates, the click rates and the rebound rates.

The cookies of the buttons to share

These social cookies allow users to share pages and content on social networks of third parties through social buttons to share.

Management of cookies

Users can accept or reject the cookies of the website, or reject them permanently through the configuration of their browser.

If the User decides to reject all cookies, access to certain pages of the website will be reduced.

According to the browser used by Users, you must follow the following steps to eliminate cookies:

In Internet Explorer

  • Click on the "Tools" button, and then on "Internet Options."

  • From the "General" tab, access the "Browsing history" and click on "Settings".

  • Click on the "Show files" button.

  • Select the cookies you wish to reject and click "Remove."

In Firefox

  • Click on the "Tools" icon in the browser and select the "Options" menu.

  • In the window that appears select "Privacy" and click on "View cookies".

  • Select the cookies you wish to reject and click "Remove."

In Safari

  • Click on the "Edit" icon and select the "Preferences" menu.

  • Click on "Security" and then on "View cookies".

  • Select the cookies you wish to reject and click "Remove."

In Google Chr ome

  • Click on the "Tools" icon, select the "Options" menu, and then click on the "Advanced options" tab and enter the "Privacy" section.

  • Click on the "Show cookies" button.

  • Select the cookies you wish to reject and click "Remove."

Duration of cookies

The cookies are kept in the user's terminal for a maximum period of 13 months from the date the user gave the consent. From that period the consent is regained .


BigMailer has taken all necessary precautions to protect your personal data and, in particular, to prevent them from being modified or damaged or accessed by unauthorized third parties.

Among the measures taken, we can mention the following:

  • multilevel firewall

  • Proven antivirus and detection of intrusion attempts

  • encrypted data transmission via SSL / https / VPN technology

  • data centers with PCI DSS certification.

In addition, in order to be able to access the treatment, the BigMailer recipient departments must request the authentication of the persons accessing the data through an access code and an individual password that must be sufficiently secure and renewed periodically.

Data that is transferred through unsafe communication channels is subject to technical measures that aim to make this data incomprehensible to any unauthorized person.

If you have any questions about the security of the BigMailer website , write to .

Modification of the Privacy Policy

BigMailer reserves the right to update this Privacy Policy in order to comply with the amendments to the laws and regulations in force.

Changes will be notified through our website or by email, as far as possible, at least 30 days before its entry into force.


If you have any questions regarding the BigMailer privacy policy , you can write to us at the email address or by postal mail to the following address:

BigMailer, Registros en la Red, SL
Rambla Badal, 98 local 6
08014 Barcelona